Where Do You Post-It?

If you’ve seen 3M’s latest efforts to sell Post-It Notes, you might be puzzled by what seems a non-traditional approach.  Post-It Notes’ current marketing campaign has targeted what was once a secondary customer group; the at home user.

In an increasingly paperless world Post-It Note usage in office environments will undoubtedly continue to decrease forcing 3M to proactively consider what other potential customers will contribute to revenue going forward.  While it may be some time before Post-It Notes are considered completely obsolete, the brand is smart to push for market growth in alternative customer segments.

Facing similar problems to the publishing industry, 3M is clearly attempting to make the most of it’s traditional business model while it searches for new revenue streams to fill the void that will one day exist in it’s office product line.  Innovative publishers must take a similar approach as they search for new opportunities in the digital space.

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Failure to Launch

Today, the Harvard Business Review featured an article by Umair Haque on the importance of failure.  While it is often difficult for people to look at failure positively, it’s usually failure that allows us to grow both personally and professionally.   Failure gives way to new learnings, new solutions and ultimately, innovation.

“A system that fails to fail lacks the capacity to evolve — much less to gain resilience, or, above all, wisdom.”

Similarly, Seth Godin’s book “The Dip” discusses the importance of knowing when to quit.  A product marketer that spends too long on projects that are likely to fail will have less success than a person that identifies the projects that are unlikely to succeed earlier in the development process.  The difference is that the second person fails faster, allowing them to get to the good ideas quicker.

In a perfect world we’d all be successful at every attempt we made.  Unfortunately, without failure we’d never gain the insight required to come up with truly innovative solutions. 

Besides, without failure we’d never have discovered the post-it note!