Negative Feedback

I’ve talked at length in the past about the best feedback being the criticisms existing customers are willing to provide about your company’s products or services.  Online channels have created a platform for customers to voice their opinions publicly.

Below, Mike Kujawski discusses how companies should throw away their fears and take advantage of opportunities to capitalize on the valuable insights negative feedback can provide.

Advertisements

One Response

  1. That’s Too nice, when it comes in india hope it can make a Rocking place for youngster.. hope in which arrive true.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: