Negative Feedback

I’ve talked at length in the past about the best feedback being the criticisms existing customers are willing to provide about your company’s products or services.  Online channels have created a platform for customers to voice their opinions publicly.

Below, Mike Kujawski discusses how companies should throw away their fears and take advantage of opportunities to capitalize on the valuable insights negative feedback can provide.


One Response

  1. That’s Too nice, when it comes in india hope it can make a Rocking place for youngster.. hope in which arrive true.

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